THANK YOU
Thanks for reaching out to Captain’s Custom Shop. We’re excited to learn more about your project. Our team will review the details you submitted and get back to you within 1–2 business days to schedule a consultation.
WHAT HAPPENS NEXT
We use a project management platform called JobTread to keep every project organized, transparent, and easy to follow. Once we connect, you’ll get your own JobTread portal where everything about your project lives in one place.
YOUR PROJECT PORTAL
We’ll send your detailed project proposal through JobTread. You can review the scope, materials, and pricing — then approve it right from your portal. No chasing down paperwork or digging through email.
Have a question? Want to share an idea or make a change? You can message us directly through your portal and we’ll respond right there. Every conversation stays attached to your project so nothing gets lost.
All your project files live in one place — design drawings, material selections, inspiration photos, and progress shots from the shop and install. You can upload files too, so sharing references is easy.
ONCE WE GET STARTED
Your portal includes a clear project schedule so you always know what’s happening and when. From shop build timelines to install dates, you’ll see it all laid out.
We post daily logs with updates and photos so you can follow along with your build. It’s like having a window into the shop — you’ll see your project come together in real time.
All invoices come through your portal too. You can review charges, see payment history, and pay online — no surprises, no confusion. Everything is documented and transparent.
Feel free to give us a call or send an email. We’re happy to answer any questions about your project, our process, or how JobTread works.
